g63 Privacy Policy

1. Introduction

g63 ("g63," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the g63 online gaming platform at g63.one. This Privacy Policy ("Policy") describes how g63 collects, uses, stores, shares, and protects personal information in connection with the operation of the g63 platform and all associated services.

This Policy applies to all registered players, visitors to g63.one, and any individual whose personal data is processed by g63 in connection with the provision of our services. It covers data collected through the g63 website, mobile platform, customer support channels, and any other touchpoint through which you interact with g63.

g63 recognizes the importance of data privacy to Filipino players and is committed to upholding the rights of data subjects under the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines.

2. Data Controller

For the purposes of applicable data protection law, g63 acts as the data controller in respect of personal data collected from players and visitors to g63.one. As data controller, g63 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

g63 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 15 of this Policy.

3. Personal Data We Collect

g63 collects the following categories of personal data from players and platform users:

g63 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or where you have provided explicit consent (for example, in the context of responsible gaming assessments).

4. How We Collect Your Data

g63 collects personal data through the following means:

• Direct collection: Information you provide when registering your g63 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access g63.one, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, PayMaya, BPI, BDO, and Metrobank in connection with transaction processing;
• Regulatory sources: Information received from PAGCOR or other competent Philippine authorities in connection with licensing and compliance obligations.

5. Purpose & Legal Basis for Processing

g63 processes your personal data only where there is a lawful basis for doing so under the Data Privacy Act of 2012. The following table sets out the primary purposes for which g63 processes personal data and the corresponding legal basis:

• Contract performance: Processing necessary to create and manage your g63 account, process deposits and withdrawals, and deliver gaming services;
• Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, PAGCOR reporting requirements, tax obligations, and NPC directives;
• Legitimate interests: Fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Marketing communications and non-essential cookies, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

g63 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. g63 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and security partners: Service providers that assist g63 in detecting and preventing fraudulent activity, money laundering, and unauthorized account access;
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on g63's behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or court order;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom g63 shares personal data are required to process that data in accordance with applicable Philippine data protection law and g63's data protection standards. g63 does not permit third-party service providers to use your data for their own purposes beyond the specific services they provide to g63.

7. Data Retention

g63 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active g63 account, plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations;
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Customer support communications: Retained for two (2) years from the date of the last interaction;
• Technical and usage logs: Retained for up to twelve (12) months for security and analytics purposes;
• Marketing consent records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent.

Upon expiry of the applicable retention period, g63 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

g63 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and g63.one;
• Encryption of sensitive data at rest, including financial account details and government ID information;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication for internal systems accessing player data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, g63 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

9. Cookies & Tracking Technologies

g63.one uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and gather analytics data. The following types of cookies are used on the g63 platform:

• Strictly necessary cookies: Essential for the operation of g63.one, including session management and security. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and game display options to personalize your g63 experience;
• Analytics cookies: Collect anonymized data about how players use g63.one to help us improve platform performance and user experience;
• Marketing cookies: Used only where you have provided explicit consent, to deliver relevant promotional content about g63 offers.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the g63 platform. For detailed information on the specific cookies used by g63, please refer to our Cookie Notice available within the platform settings.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by g63:

• Right to be informed: The right to know how your personal data is being collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data g63 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to g63's legal retention obligations;
• Right to object: The right to object to processing of your personal data based on legitimate interests, including for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact the g63 Data Protection Officer using the contact details in Section 15. g63 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

11. Minors & Age Policy

g63 employs age verification procedures during the registration process and as part of KYC verification to prevent underage access to the platform. If you believe that a minor has registered on g63.one, please contact g63 customer support immediately so that appropriate action can be taken.

12. International Data Transfers

g63 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers or international fraud screening services), g63 ensures that such transfers are subject to appropriate safeguards, including:

• Data processing agreements incorporating standard contractual clauses approved by the NPC;
• Transfers only to jurisdictions that provide an adequate level of data protection as recognized by the NPC;
• Your explicit consent, where required by applicable law.

13. Third-Party Services & Links

The g63 platform may reference or integrate with third-party services such as payment gateways (GCash, PayMaya, BPI, BDO, Metrobank) and game content providers. These third parties operate under their own privacy policies, and g63 is not responsible for the data practices of third-party services. g63 encourages you to review the privacy policies of any third-party services you interact with in connection with your use of the g63 platform.

g63.one does not contain links to external third-party websites for general browsing purposes. Any third-party integrations on the platform are strictly limited to those necessary for the operation of g63 services.

14. Changes to This Privacy Policy

g63 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, g63 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.

The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the g63 platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how g63 protects your data.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by g63, please contact our Data Protection Officer:

• Data Protection Officer: g63 Privacy & Compliance Team
• Email: [email protected]
• Live Chat: Available 24/7 through the g63 platform

g63 aims to respond to all privacy-related inquiries within five (5) business days. For urgent matters involving potential data breaches or unauthorized account access, please use the live chat channel for the fastest response.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with g63's response to your data protection concern.

This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon request by contacting the g63 Data Protection Officer.