Player Protection First

Responsible Gaming
at g63

Gaming at g63 should always be fun — a form of entertainment, not a source of stress or financial pressure. We take our duty of care to every Filipino player seriously, and we've built real tools to help you stay in control.

21+ Only Self-Exclusion Available Deposit Limits Session Controls
21+

g63 is strictly for players aged 21 years and above. No exceptions.

Your Protection Tools at g63

Built-in features every g63 player can use to keep gaming healthy and enjoyable

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your g63 account. Once set, limits can only be lowered immediately — increases take 7 days to take effect.

Loss Limits

Define the maximum amount you're comfortable losing within a set time period. g63 will automatically pause your session when your loss limit is reached.

Session Time Limits

Set a maximum session duration. g63 will send you a reminder notification when your time is up, helping you take regular breaks from the platform.

Reality Checks

Receive periodic on-screen pop-ups showing your session duration, total bets placed, and net gaming result — so you always know exactly where you stand.

Cooling-Off Period

Take a short break from g63 for 24 hours, 7 days, or 30 days. During this period, your account is temporarily suspended — you can't deposit, bet, or log in. Perfect for when you need a reset.

Self-Exclusion

Permanently close your g63 account for a minimum of 6 months. This is the strongest protection tool — once activated, it cannot be reversed until the exclusion period ends.

21+ Age Requirement: g63 strictly enforces a minimum age of 21 years for all players. This is in line with Philippine regulations governing casino-style gaming. We verify every player's age during account registration and KYC verification. If you are under 21, you are not permitted to create an account or play on g63.one.

What is Responsible Gaming?

Responsible gaming means treating online casino games, slots, bingo, and fishing games as entertainment — not as a way to make money or solve financial problems. At g63, we believe that gaming should be fun, social, and within your means. When gaming stops being enjoyable and starts causing stress, anxiety, or financial strain, it's time to take a step back.

For most Filipino players on g63, gaming is a casual pastime — a way to unwind after work, enjoy some excitement during weekends, or try your luck on a favorite slot or bingo game. But for a small percentage of players, gaming can become problematic. That's why g63 has built a comprehensive set of responsible gaming tools and resources to help you stay in control.

Recognizing Problem Gaming Behavior

Problem gaming doesn't happen overnight. It's a gradual process, and the earlier you recognize the warning signs, the easier it is to regain control. Here are some common indicators that your gaming habits may be becoming unhealthy:

  • You're spending more money on g63 than you originally planned or can afford to lose.
  • You're chasing losses — depositing more money to try to win back what you've lost.
  • Gaming is interfering with your work, studies, or family responsibilities.
  • You're borrowing money from friends, family, or using GCash/PayMaya credit to fund your g63 account.
  • You feel anxious, irritable, or restless when you're not playing on g63.
  • You're hiding your gaming activity from your partner, family, or friends.
  • You've tried to cut back or stop gaming on g63, but you keep coming back.
  • Gaming is your primary way of coping with stress, boredom, or negative emotions.

If you recognize two or more of these signs in your own behavior, it's time to take action. The good news is that g63 provides multiple tools to help you regain control — and you don't have to do it alone.

How to Set Limits on Your g63 Account

Setting limits is the single most effective way to keep your g63 gaming healthy and sustainable. Here's how to activate each protection tool:

Log in to your g63 account

Visit g63.one and sign in using your registered email and password.

Navigate to Account Settings

Click on your profile icon in the top-right corner, then select "Responsible Gaming" from the dropdown menu.

Choose your protection tool

Select from Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Cooling-Off Period, or Self-Exclusion.

Set your limit and confirm

Enter your desired limit amount or time period, then confirm. Limits take effect immediately. Increases to limits require a 7-day waiting period.

Pro Tip: Start with conservative limits. It's easier to increase a limit later (after the 7-day waiting period) than to deal with the consequences of setting limits too high. Many g63 players set a weekly deposit limit equal to their "entertainment budget" — money they're comfortable spending on leisure activities like movies, dining out, or gaming.

Self-Exclusion: When You Need a Complete Break

Self-exclusion is the most powerful responsible gaming tool available on g63. When you activate self-exclusion, your account is permanently closed for a minimum period of 6 months. During this time:

  • You cannot log in to your g63 account.
  • You cannot make deposits or place bets.
  • You will not receive any promotional emails or SMS from g63.
  • Any pending bonuses or promotions are forfeited.
  • You cannot create a new g63 account using a different email address.

Self-exclusion is irreversible until the exclusion period ends. This is by design — it gives you the time and space you need to address problem gaming behavior without the temptation to return to the platform. If you believe you need self-exclusion, contact g63 customer support immediately via live chat or email at [email protected].

PAGCOR Responsible Gaming Resources

The Philippine Amusement and Gaming Corporation (PAGCOR) is the government agency responsible for regulating casino gaming in the Philippines. PAGCOR provides a range of responsible gaming resources for Filipino players, including:

  • National Self-Exclusion Registry: A centralized database that allows players to self-exclude from all PAGCOR-licensed gaming operators in the Philippines.
  • Responsible Gaming Helpline: A confidential support line for players experiencing problem gaming behavior.
  • Educational Materials: Guides, videos, and articles on recognizing and addressing problem gaming.

g63 encourages all Filipino players to familiarize themselves with PAGCOR's responsible gaming initiatives. While g63 provides its own set of player protection tools, PAGCOR's resources offer additional support and can help you access professional counseling services if needed.

Support for Family Members

Problem gaming doesn't just affect the player — it impacts families, partners, and loved ones. If you're concerned about a family member's gaming behavior on g63, here's what you can do:

  • Have an open, non-judgmental conversation about your concerns.
  • Encourage them to use g63's responsible gaming tools, especially deposit limits and self-exclusion.
  • Contact g63 customer support to report suspected underage gaming or fraudulent account activity.
  • Seek professional help from a counselor or therapist who specializes in behavioral addictions.

g63 takes reports of problem gaming seriously. If you believe a player is at risk, please contact our support team so we can take appropriate action to protect that individual.

Our Commitment to You

g63 is committed to providing a safe, fair, and transparent gaming environment for every Filipino player. Responsible gaming is not just a regulatory checkbox for us — it's a core value that shapes how we design our platform, train our support team, and engage with our player community. We will continue to invest in new responsible gaming tools, partner with organizations like PAGCOR, and listen to player feedback to ensure that g63 remains a place where gaming is always fun, never harmful.

If you ever need help, have questions about responsible gaming, or want to activate any of the protection tools described on this page, our 24/7 customer support team is here for you. Reach out via live chat, email, or through your account settings — we're always ready to assist.

Quick Self-Assessment

Answer these 5 questions honestly to check if your g63 gaming habits are healthy.

1. Do you spend more money on g63 than you planned?

Never
Sometimes
Often

2. Have you borrowed money to fund your g63 account?

Never
Once or twice
Multiple times

3. Does gaming on g63 interfere with work or family?

No
Occasionally
Yes

4. Do you feel anxious when you can't play on g63?

Not at all
Sometimes
Frequently

5. Have you tried to stop or cut back but couldn't?

No
Once
Multiple times
Need Help Now?
Contact g63 support 24/7 via live chat or email at [email protected]. We're here to help you stay in control.

Frequently Asked Questions

Common questions about responsible gaming tools and policies at g63

Log in to g63.one, go to Account Settings > Responsible Gaming, and select "Deposit Limits." Choose your daily, weekly, or monthly limit and confirm. The limit takes effect immediately. If you want to increase a limit, there's a mandatory 7-day waiting period.

No. Self-exclusion is permanent and cannot be reversed until the minimum 6-month exclusion period has ended. This is by design to give you the time and space needed to address problem gaming behavior without temptation.

g63 uses advanced identity verification to detect duplicate accounts. If you attempt to create a new account during a self-exclusion period, the account will be immediately closed, any deposits will be refunded, and your original exclusion period will be extended.

No. Your responsible gaming settings and self-assessment data are strictly confidential and are never shared with third parties, except where required by Philippine law or PAGCOR regulations. See our Privacy Policy for full details.

Currently, g63 limits apply across all game types on the platform. We're working on game-specific limits as a future feature. For now, your deposit, loss, and session limits apply to your entire g63 account activity.

You must be at least 21 years old to create an account and play on g63.one. This is in compliance with Philippine regulations governing casino-style gaming. g63 verifies every player's age during registration and KYC verification.

Play Smart, Play Safe at g63

Set your limits, take control, and enjoy the best online casino experience in the Philippines. Slots, live casino, bingo, and fishing games — all with responsible gaming tools built in.

21+ only. Please game responsibly.

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